Legal - Privacy Policy

Last updated: September 2026

Introduction

Compera Digital ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at compera.co.uk (the "Website") or interact with our services.

We are the data controller for the purposes of data protection law. Our registered office is Compera Ltd, 276 Chase Road, Suite 7-0288 Lonsto House, London, England, N14 6HA.

Information We Collect

Contact Form Data

When you contact us through our website contact form, we collect:

• Your name
• Your email address
• Your message and any other information you choose to provide
• Your IP address (automatically collected)

Newsletter Signup Data

When you sign up for our newsletter, we collect:

• Your email address
• Your name (if provided)
• The date and time of subscription
• Your IP address (automatically collected)

Website Usage Data

If you accept analytics cookies, Google Analytics may collect:

• Approximate location derived from a truncated IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

If you reject analytics, we do not set Google Analytics cookies. Google may still receive limited, cookieless measurement signals under Consent Mode; these are not used to identify you.

How We Use Your Information

Contact Form Information

We use your contact form data to:

• Respond to your inquiry or request
• Provide you with information about our services
• Maintain records of our communications

Legal basis: Legitimate interest (responding to business inquiries) and consent where applicable.

Newsletter Information

We use your newsletter subscription data to:

• Send you our newsletter with updates about our services and industry insights
• Track engagement with our newsletters (open rates, click rates)
• Manage your subscription preferences

Legal basis: Consent. You can withdraw consent at any time by unsubscribing.

Website Usage Data

When you have given consent, we use analytics data to:

• Understand which pages help people find us
• Improve the website

Legal basis: Consent. You can accept or reject analytics cookies, and you can change your choice at any time via Cookie settings in the website footer.

Data Sharing and Third Parties

We may share your information with the following third parties:

Email Marketing Services

We use [Mailchimp/Email Service Provider] to manage our newsletter subscriptions and send marketing emails. Your email address and name (if provided) are stored on their servers. They are bound by data processing agreements and privacy policies that comply with UK data protection law.

Analytics Services

We use Google Analytics 4 with Consent Mode v2. Analytics cookies are not written until you accept. Advertising storage, ad user data, and ad personalisation remain disabled. We do not use Google Ads or advertising cookies. IP addresses are anonymised. Google processes this data as a processor under its terms; see Google's privacy policy for details.

Website Hosting

Our website is hosted by Netlify. They may have access to server logs containing your IP address and browser information for technical and security purposes.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

• Contact form data: We retain your contact information for 3 years from your last contact to maintain business records and potential follow-up communications.
• Newsletter data: We retain your subscription data until you unsubscribe or for 3 years of inactivity.
• Website analytics data: If you have consented, Analytics data is retained for 26 months as per Google Analytics default settings. If you reject or withdraw consent, we stop writing analytics cookies and delete those cookies from this browser where possible.

Your Rights

Under UK data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request a copy of your data in a portable format
• Right to object: Object to our processing of your data
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

Some of our third-party service providers may be located outside the UK/EU. Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by the UK authorities
• Other legally approved transfer mechanisms

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device. We only use analytics cookies if you accept them.

Types of Cookies We Use

Strictly necessary

We store your analytics choice in local storage on your device so we do not ask you again on every visit. This is not used for advertising or analytics.

Legal basis: Strictly necessary / legitimate interest (remembering your privacy choice).

Analytics cookies

Only if you click Accept. We use Google Analytics cookies to understand which pages are used. These cookies include:

• _ga — distinguishes unique visitors
• _ga_* — persists session state

Legal basis: Consent. Reject is offered with the same prominence as Accept. You can change your mind via Cookie settings in the footer.

Advertising and marketing cookies

We do not set advertising or marketing cookies, and we do not enable Google Ads, ad user data, or ad personalisation.

Managing Cookies

Use Cookie settings in the website footer to accept or reject analytics. You can also control cookies in your browser:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

Please note that disabling certain cookies may affect the functionality of our website.

Third-party cookies

The only third-party analytics cookies on this site are Google Analytics cookies, and only after you accept. Outbound links to TableGo, dishGO, or other sites may set their own cookies on those domains. We do not control those.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@compera.co.uk
• Registered office: Compera Ltd, 276 Chase Road, Suite 7-0288 Lonsto House, London, England, N14 6HA
• Phone: +44 7503 695000

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• ICO Website: ico.org.uk
• ICO Helpline: 0303 123 1113